1) Before Rent due date: Find a replacement tenant or Need Uni Rejection Letter/ Visa Fail Letter with the official signature from Uni or Home office within 7 days. 2) After the rent due date, before the contract start date: Need to find a replacement tenant to generate the refund(If Paid), And need a Uni Rejection Letter/ Visa Fail Letter with the official signature from Uni or Home office. The replacement tenant's start date(take-over date) and rental period should remain the same as before. 3) After the contract start date: Need to find a replacement tenant to generate the refund. And need Uni Rejection Letter/ Visa Fail Letter with the official signature from Uni or Home office. The refund amount should be re-calculated. Refund re-calculate Sample: student with 1st Sept start and ends on 1st August. Cancel after the start date, they need to find replacement tenants + provide a rejection letter. The takeover student wants to move in on 1st Oct start, end on 1st August. We need to charge the pre-student rent from 1st Sept to 30th Sept, generating a refund from 1st Oct to 1st August. 4) 14 days After the contract start date student has not paid the rent and no reply(No show): The landlord has the right to cancel the order and let the room again. (Based on the term 12.1 in our contract template)