This cancellation benefit may be available to full time students booking for the academic term from August 2024 at the discretion of LIV Student. If you are a prospective full-time student, and ) your offer of a place at your preferred university/higher education institution is withdrawn, or;) ) your visa application is not accepted, or; ) Government travel restrictions prevent you from travelling to LIV Student and you withdraw from your course, you may be eligible to receive a refund of your deposit, where applicable. To cancel under “No Place, No Stay, No Stress”, you must supply either: (a) a copy of a written rejection letter from your chosen university/college; or (b) a copy of the acceptance letter from a new university/college, if your place at your preferred university/higher education institute is withdrawn (c) copy of written rejection letter concerning your visa application, if your visa application is not accepted or (d) written evidence from your university/college confirming that you have cancelled your course and will not be enrolled as a student due to Government travel restrictions preventing you to travel. This must be received by LIV Student (dublin@livstudent.com / sheffield@livstudent.com / belfast@livstudent.com ) within two (2) calendar days of the date in which your university/college/visa letter is dated. On receipt of the required documentation, LIV Student will consider your request and will inform you within 10 calendar days if the agreement will be cancelled. If LIV Student cancels the agreement on this basis your deposit will be refunded, where applicable. “No Place, No Stay, No Stress” is not applicable once your Tenancy Agreement has commenced.

4.2 Cancellations after the cooling off period(s) You will not be eligible to automatically cancel your booking after your cooling off period has ended. You and your Guarantor (if applicable) will be required to meet the obligations set out within your Tenancy Agreement, or to find an eligible replacement tenant for your Tenancy Agreement. 4.3 Termination of your Tenancy Agreement after you have moved into the accommodation (or your tenancy has commended) We hope you speak to our local property manager if you are thinking about leaving your accommodation. If you do decide to leave your accommodation during your contracted term, the landlord may agree to release you from your contract, providing the conditions set out below are met: You find a suitable replacement (who must be over 18 and enrolled as a full-time student at a local university or college) to take a new Tenancy Agreement for your room for the remaining period of your contract, and; The incoming tenant must enter into a Tenancy Agreement with LIV Student, providing the relevant requested documents, and where relevant also providing a suitable Guarantor. Refunds due will not be processed until the incoming tenant taking over the contract has signed the Tenancy Agreement, paid, and moved into the accommodation. If you fail to find someone to take over your tenancy, you and your Guarantor (if applicable) will be responsible for paying the full rent until the end of your contracted time at the accommodation. You will also remain liable for the rent payment until the new tenant’s Tenancy Agreement starts. There is a £50 fee to the cancelling tenant processing a replacement tenant at LIV Student Sheffield and LIV Student Belfast, for LIV Student Dublin see 1.2 Booking Deposit (Dublin Only). 4.4 Cancellations by LIV Student or the Landlord Our terms and conditions require you to sign your Tenancy Agreement within the period specified on your electronic Tenancy Agreement. If you and your Guarantor (if applicable) fail to sign your Tenancy Agreement within this timescale, your Tenancy Agreement may be cancelled. LIV Student retains its right to cancel your Tenancy Agreement should you fail to provide a suitable Guarantor for your tenancy on more than two occasions. If for any reason LIV Student is not able to offer you accommodation once your Tenancy Agreement is fully signed, we will contact you as soon as possible detailing the reasons why, or offer an alternative solution on terms sufficiently similar to the ones already agreed upon. If we cannot offer a suitable alternative, we will refund all monies paid to LIV Student. In the event that you fail to make the first Rent payment and/or fail to check in within three (3) calendar days of your agreed check in date, the Landlord reserves the right to cancel the Agreement with immediate effect by notice in writing to you.